We’re Almost Up!

Stay tuned!

We launched our site but are working out the kinks! We’re very sorry for any confusion or inconvenience this may have caused our clients or those of you looking for a new agency.

Our online chat is up and running or you can call me if you have questions.

Brittany

425-747-2700

Looking to Network?

Click on photo connect with our VP of Sales, Brittany Dohman

Placing the Perfect Account

If you want to get paid, the quickest way possible is to make sure you send us over all imperative documentation. Here is a list of what you should include when you submit your account.

1. All invoices

2. Personal guarantee and/or signed credit applications

3. Total dollar amount owed

4. Date of Service

5. Disputes

6. Any additional information about your client, such as:

• Any and all phone numbers and addresses, even if they are outdated. This makes it easier for us to identify your client should we need to use skiptracing on him/her.

• Make sure you give us your client’s email, website, and links to any social media.

• Does your client have a business partner? What is his or her name and contact info?

7. A contract or statement telling us that there are finance charges or collection charges included in agreement.

We’re Still Here!

We haven’t posted in almost a month… because as of now, our blog is floating in cyber space while we await the launch of our awesome new website!

Stay tuned…. check back in a week (max). Our site should be up and running. Interested in our services? We will have a new live-chat feature,  hosted by yours truly, on the home page of our new website!

Until then, we sit, we wait.

Photo: Charles C. Ebbets

Bond Suits

Melanie, our superstar paralegal here at ICS, has outlined the most frequently asked questions regarding BOND SUITS.

How long do I have to file suit against the bond?

-          A lawsuit against the bond must be filed within one year of the date the materials/equipment/work was done.

Can I do anything if the contractor files bankruptcy?

-          Yes! The contractor’s bankruptcy does not effect the obligation of the bonding company because the bond company is a surety not a debtor as defined by the bankruptcy code.  However, if the contractor has an assigned savings account rather than an insurance bond you will not be able to pursue the assigned savings. The reason being  is that in order to reach the assigned savings you must first get judgment against the contractor, which of course, the bankruptcy precludes.

What if the contractor’s license is suspended?

-          If the license was not suspended when the debt to you was incurred then you can pursue the contractor and bond even if the license is now suspended.  If the license was suspended when the debt to you was incurred then the contractor is, for all practical purposes, unlicensed and you cannot pursue the bond. However, you can always pursue the contractor for a money judgment.

If there is more than one claim on the bond how are the proceeds divided?

-          Bond proceeds are divided according to statutory priority on a pro rata basis.  Bond proceeds are paid out

1) labor claims

2) for breach of contract by a party to the construction contract

3) materials, subcontractors, equipment

4) taxes and contributions to the state

5) court costs, interest, attorney’s fees etc.  In order of priority claims are paid with the largest claims getting the largest percentage of the proceeds.  Claims are not paid on a first filed, first paid basis.

El Jefe. El Presidente. Neal Henning

Be sure to click Neal’s photo to connect with him on LinkedIn!

Neal is an alumnus of Southern Oregon University & his been involved in the collection industry since 1977.  He has been on the Board of Directors for the Oregon and California Collection Associations, participated in the Association of Credit and Collection Professional’s Future Leaders training, is a past President of both the Newport Chamber of Commerce and Newport Rotary Club and still maintains memberships in both,  alongside the Bellevue and Seattle Chamber of Commerce. Neal and Wanda have been married for more than 15 years together. He also makes a mean martini.

How Awesome is Our CEO Wanda? Very.

Wanda is a Warrior Woman. Try saying that five times fast.

• Over 20 years in the collection industry
• Named one of the 50 Great Leaders to Watch by Oregon Business Magazine
• Featured on the cover of Collection Advisor Magazine
• Named in Top 50 Most Influential Collection Professionals by Collection Advisor Magazine
• President of the Oregon Collectors Association – 2002-2003
• Past member of the Oregon Governor’s Small Business Council appointed by Governor Kulongoski 2004-2006
• President of Greater Newport Chamber of Commerce 2006-2007
• Member Lincoln County Non- Profit Social Service Review Committee 2007- 2010
• Named Volunteer of the Year by the Newport Chamber of Commerce 2004
• Member Rotary Club of Newport
• Member of Seattle Chamber of Commerce
• Member of Bellevue Chamber of Commerce

Top Six Reasons to Turn Your Client Over to Collections

When to Place an Account

You will need to turn in account earlier than 90 days of delinquency if one of the following situations arises:

1. Your client has broken promises two or more times.

2. Your client refuses to send payment by overnight delivery after a broken promise.

3. Your client’s telephone is disconnected and there is no new listing.

4. Your client repeatedly requests documentation even though you have supplied it multiple times before.

5. After payment requested, your client suddenly refuses to adhere to your terms of sale.

6. Your client refuses to work towards a realistic payment schedule.

“Normal delinquency is 90 days, after that, call us”

Collection Industry Success!

Did you know?

• The debt collection industry provides more than 400,000 jobs per year and recovers more than 58.8 billion per year for businesses and tax payers. *

The Association of Credit and Collection Professionals (ACA) provided data recently showing the success rate for collection agencies so far in 2011. Click here to see the up-to-the-second Collection Clock.

*(According to The Value of Third-Party Debt Collection to the U.S. Economy study conducted by PricewaterhouseCoopers and commissioned by ACA)

Meet VP Sales: Brittany Lucero

Click here to connect with her on LinkedIn!